How do I...
Obtain A Repeat Prescription?
The easiest way to order repeat prescriptions is by using our secure online service SystmOnline. Further details, including how to register, can be found on our home page.
Repeat prescriptions can also be ordered by using the online ordering form at the bottom of this page, by email to firstname.lastname@example.org, by fax (01603 283139) or by leaving a completed order form in the red letter box in the entrance to the surgery.
We are unable to accept telephone requests for prescriptions but many local pharmacists are able to offer this service. Please speak to your pharmacist for further details.
What is a Repeat Prescription?
A repeat prescription is normally given when you have a stable condition and the doctor can confidently expect that your prescription will remain the same for a number of months. He will normally make the medication ‘repeatable’, which means that you will be able to reorder it at regular intervals until the doctor wishes to see you again.
How long does a Repeat Prescription Take?
It is important that you allow at least 2 working days to process your request. Please note that working days exclude weekends and bank holidays and therefore a request left at the surgery on Friday afternoon will be available Tuesday afternoon. It would be wise to allow an extra working day if ordering via the chemist.
Please do not order a repeat prescription until you are down to your last two weeks supply of medication. If there are exceptional reasons, such as a holiday, why you need to place your order earlier than this then please let us know when making your request.
What to do if you have Problems with your Repeat Prescription.
If you find that you have too much medication or no longer require a particular item please do not re-order it. Remember to mention it to your doctor on your next visit.