How do I...
Obtain A Repeat Prescription?
Repeat prescriptions can be ordered at the surgery by completing a reorder slip and leaving it in the red letter box in the entrance to the surgery. In addition they can be forwarded by post, fax (01603 283139) or by email to email@example.com. (See form below). If you would like the prescription to be posted to you, please provide a stamped addressed envelope. Many local chemists offer a telephone ordering service for prescriptions.
Please contact them direct for further information.
You should allow 2 working days for your prescription to be prepared.
What is a Repeat Prescription?
A repeat prescription is normally given when you have a stable condition and the doctor can confidently expect that your prescription will remain the same for a number of months. He will normally make the medication ‘repeatable’, which means that you will be able to reorder it at regular intervals until the doctor wishes to see you again.
How to Request a Repeat Prescription.
When the doctor issues you a prescription, you will notice that the prescription is printed on the left-hand-side of the sheet and on the right-hand-side a list of all the ‘repeatable’ medications you are taking is recorded.
Give the prescription to your pharmacist, and keep your repeat slip (the right-hand section) in a safe place.
When it is time to re-order your repeat medication, please mark the items you need (circle or tick them) and place your repeat slip in the red post box in the lobby of the surgery. Outside opening hours the repeat slip can be put through the letterbox.
Repeat slips can be sent by post and if a SAE is enclosed then the prescription can be posted back to you. Please allow sufficient time for the post. Alternatively requests can be faxed to 01603 766790 or ordered via our website www.lakenham-surgery.co.uk
As mentioned above patients who find it easier to order their prescription by telephone can do so but should in future contact their normal pharmacist rather than the surgery.
If using this service the pharmacist will collect the prescription on your behalf saving you a trip to the surgery. In certain circumstances it may be possible for your medication to be delivered – please ask your pharmacist for details.
How long does a Repeat Prescription Take?
It is important that you allow at least 2 working days to process your request. Please note that working days exclude weekends and bank holidays and therefore a request left at the surgery on Friday afternoon will be available Tuesday afternoon. It would be wise to allow an extra working day if ordering via the chemist.
Please do not order a repeat prescription until you are down to your last two weeks supply of medication. If there are exceptional reasons, such as a holiday, why you need to place your order earlier than this then please accompany your request with a note of explanation.
What to do if you have Problems with your Repeat Prescription.
If you find that you have too much medication or no longer require a particular item please do not re-order it. Remember to mention it to your doctor on your next visit.